"" Healthy Personality Online: November 2017

Thursday 30 November 2017

The Art of Getting Along

THE ART OF GETTING ALONG WITH PEOPLE
NST/klassifieds/November 2017
OVER the years in the corporate world, I have observed that the success of one's career depends on one very important skill - the art of getting along with people. All the knowledge, skills and experience will not help if one cannot work with people. In fact, there are a lot of people not moving up the corporate ladder because they are difficult to get along with and they are where they are because of this weakness.
Yet, if employees would learn to get along with one another, there are great benefits to companies as well as individuals:
-People will communicate more effectively
-They will trust one another more
-There will be less conflict
-They will be better team spirit
-Productivity will increase
-Morale of staff will be higher
-Individuals will be less stressed
-The workplace will be harmonious and people happier
Here are six proven ways of getting along with people.
1. Respect One Another
One very essential value to help us get along with people is a genuine respect for others.
Yes, we may come across some seemingly difficult characters, but if we begin with respect for them, it already starts with the right footing. Think of it this way; if god had also created such people and deemed them as worthwhile, then the very least we could do is to show respect for such people. It is amazing how the power of respect can win over "seemingly difficult people". Psychologists tell us that a lot of so called "difficult people" are actually suffering from low self­esteem. By showing them respect, we actually enhance their self­esteem and make them "easier" to get along with.
2. Take The Initiative To Get To Know Others
There is one effective way to get people to like you. It is by taking a genuine interest in them.
A good way for effective rapport- building is to ask about the other person's interests, their work, their concerns and their families. Some people may come across as "unfriendly" initially but once you break the ice and show your interest, they will begin to respond warmly and they may even end up being good friends with you.
3. Look At The Better Side Of The Other Person
No one is perfect. If we are to pick on each and every flaw of people then we will find it hard to get along with everybody. The key is to focus on the strengths of people rather than their weaknesses. People make mistakes. However, the art of getting along with people starts with recognising the right things people do and complimenting them. This is the concept of catching people doing the right things and reinforcing that behaviour to encourage its sustainability in the future. We certainly cannot condone the mistakes others made. However, people are more open to correct their mistakes later, if they are first recognised for those things that they do right.
4. Learn To Resolve Conflict
There is no escape from conflict in the workplace.
Even for the best people working together, situations will arise that lead to conflict. Addressing conflict the right way will ensure that people can continue to work harmoniously with one another. It is important to first understand the real situation and then acknowledge the problem. Communication should be open and focus on issues rather than individuals. A persuasive approach will work better than a coercive one. The strategy selected to resolve the conflict must result in a win/win outcome for both parties.
5. Watch Your Tone Of Voice And Non-Verbal Gestures
Often it is not what one says that offend the other person, it is the way he or she says it. If we use a sarcastic tone in our suggestion to correct someone's mistakes, the person will retaliate and defend himself. Likewise, if we frown or exhibit displeasure, the party affected will not take it well. He or she might fight back all the way resulting in a full- fledged conflict. Watch what we say but, more importantly, be very careful with the tone of your voice and your body language as you communicate with others. Make these your allies rather than your enemies if you want to get along with people.
6. Being Magnanimous
The ultimate way of getting along with people is being magnanimous. People who are magnanimous have a generous attitude in showing kindness or forgiveness of any insult or wrong that others have done them.
They do not take uncalled-for remarks or insensitive outbursts personally. They do not seek revenge or harbour resent as they refuse to let such "pettiness" bog them down. The magnanimous person practices what Eleanor Roosevelt advocated, "Nobody can get you upset without your consent". When a person is magnanimous, he has a big heart and he does not let tiny and trivial matters affect his mood and wellbeing. And that is a magnetic person that everyone will find easy to get along with.
Human resources are not the key asset of a company until their people learn to get along with one another. Calling all HR leaders to get their people to start practicing the above 6 desired work behaviours as these are, indeed, the critical factors for success in business.
  
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Life is set in the framework of human relations. Though conflicts arise between people, human beings are essentially gregarious creatures. Getting along with people is certainly a prerequisite to happiness and security because all humankind is interdependent. But, even more, it is a longing of the heart that arises out of the transcendent awareness of unity. People yearn for "repose in God" because they innately know that they are one in Spirit. And they are restless and uneasy in the face of all human conflict because they sense that beyond the appearance of separation there is an underlying bond of divine love...
The art of getting along is not a psychological gimmick by which to love the unlovable and communicate with the incommunicable. It is not simply adjusting to or making the best of human perversity. The "getting along" relates only secondarily to the other person. Primarily, it refers to getting along with the reality of your Self and the determination to keep the channels of  consciousness free from any and all obstructions.
There is a flow of harmony and love everywhere, whether you are aware of it or not, and whether you are consciously moving in it or not. This is what the "omnipresence of God" means. You do not leave the presence of God or the flow of life and love when you are negative or resistant. You leave the consciousness of the Presence. But you are in the flow and the flow is in you every moment and in every experience…


Healthcare Industry

Big data and the future of healthcare industry
Vice President and General Manager of a big data software company.
New Straits Times/Opinion/November 30, 2017
ONE of the greatest challenges facing governments around the world is how to provide their citizens with effective and affordable healthcare. This is in fact a highly complex set of problems with multiple causes and a variety of actions needed in response. Happily, advances in technology are holding out the promise of addressing the challenge.
As in developed countries around the world, Malaysia’s healthcare providers must deal with a rapidly ageing population, leading to an influx of patients, and increasing pressure on general practitioners and hospital emergency departments. People are living longer — which actually reflects one of Malaysia’s success stories — healthcare. In the 60 years since independence, we have increased our lifespan by about 20 years.
Improvements in primary public healthcare, such as sanitation, food safety and protection against infectious diseases via vaccination, have all contributed to this increased life expectancy. Unfortunately, however, living longer has not translated to better quality of life.
Of particular concern are the statistics on obesity and diabetes. The National Health and Morbidity Survey 2015 revealed that obese Malaysians make up 17.7 per cent of the population, compared with just 4.4 per cent in 1996.
The same survey found that 17.5 per cent of Malaysians aged 18 and above — around 3.5 million people — have diabetes. In 2006, this figure was 11.6 per cent.
One thing is clear from these numbers — more Malaysians are having to live longer in ill health.
Will the country be able to cope with the increasing number of the elderly and ill? The proposed Aged Healthcare Act is a start, though its primary aim is better regulation and monitoring of aged healthcare centres in the country.
The healthcare industry has always generated large amounts of data for purposes of patient care, compliance and record-keeping. The advent of the Internet of Things has caused an explosion in data, from sensors to health-tracking applications and devices that healthcare providers can tap into to optimise resources, bring greater efficiencies and develop an integrated healthcare system.
The capture and analysis of this mass of raw data has the potential to transform healthcare, to enhance the accessibility, affordability and quality of healthcare to meet the needs of Malaysians across different stages of their healthcare journey — from diagnosis and treatment, to post-discharge follow-up.
Big data in healthcare refers to electronic health data sets that are so large and complex that it would be difficult to manage and analyse using traditional software and data management tools and methods. With big data, healthcare organisations have the ability to let multiple hospitals exchange information, leading to a 360-view of their patients, so doctors can give a more complete diagnosis.
Healthcare services companies have gained significant value through the ability to take in data from a variety of sources, such as lab and patient data, to recognise patterns and supply this data to doctors to provide recommendations on how patients can improve their health. Without Big Data, none of this would be possible and healthcare organisations would be operating without having the complete picture.
When a person’s medical records are shared among all public health institutions, the patient’s journey is simplified from primary to tertiary care, in both the public and private sectors, as any doctor treating the patient would have full access to his or her medical records
There are many other ways in which technology is being adopted, putting health data to work in the pursuit of improved healthcare.
For example, hospitals have begun to use radio-frequency identification (RFID) to track equipment and medicines as they move throughout their facilities. RFID scans of an item or device can capture their contents, location, manufacture date, order numbers and shipping data. This information can ensure medicines are utilised before their expiry date or quickly locate an important piece of equipment.
In the longer term, historical data on the interactions of medicines, equipment and doctors will provide valuable information for healthcare predictive analytics, as well as helping to plan purchases, train staff and improve operational efficiency.
In another advance on traditional practice, wireless sensors are being used to capture and transmit patient vitals more frequently than staff can make bedside visits. These signals can provide real-time alerts, so caregivers can respond more promptly to unexpected changes. Accumulating this data over time enables healthcare predictive analytics to proactively help predict the likelihood of an emergency, even before it could be detected with a bedside visit.
One common problem with our existing healthcare system is re-admission rates. Patients with heart disease, for example, are closely monitored in the hospital, but may skip their medications or ignore dietary and self-care instructions when they go home.
Healthcare, especially on a national level, will continue to be a major challenge for authorities. Demographic and lifestyle changes in populations, as well as outbreaks of unanticipated diseases, will constantly demand innovative responses from governments and the healthcare profession.
Fortunately, advances in healthcare data analytics are keeping pace with the evolving nature of the challenge. Patients and healthcare staff alike can be confident that technology is on their side.


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